If you prefer not to be tracked simply avoid clicking text or graphic links in the email. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. In some of our email messages we use a lick-through URL linked to content on the Cmedia website. Cmedia will not use the information collected to market directly to that person. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Please note that certain features of the Cmedia website will not be available once cookies are disabled.Īs is true of most web sites, we gather certain information automatically and store it in log files. If, however, you prefer not to enable cookies, please go to which explains step by step how you can disable cookies.
We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Cmedia website.Īt times we may be required by law or litigation to disclose your personal information. These companies are also obligated to protect your personal information in accordance with Cmedia’s policies. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. There are also times when it may be advantageous for Cmedia to make certain personal information about you available to companies that Cmedia has a strategic relationship with or that perform work for Cmedia to provide products and services to you on our behalf. To help us provide superior service, your personal information may be shared with legal entities within the Cmedia group globally who will safeguard it in accordance with Cmedia’s privacy policy. Be assured that Cmedia does not sell or rent your contact information to other marketers. Cmedia is not responsible for the personally identifiable information you choose to submit in these forums.Ĭmedia takes your privacy very seriously. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. If you use a bulletin board or chat room on a Cmedia website you should be aware that any information you share is visible to other users. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and services are of most interest to them.
We also collect information regarding customer activities on our website, and on related websites. We collect information for market research purposes, such as your occupation and where you use your computer, to gain a better understanding of our customers and thus provide more valuable service.
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At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences your credit card information and information about the Cmedia products you own, such as their serial numbers, and date of purchase and information relating to a support or service issue. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. There are a number of situations in which your personal information may help us give you better service.
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